AI-Ready CMO

Cision vs Klaviyo AI

Last updated: February 2026 · By AI-Ready CMO Editorial Team

AI Outreach & CRM

Strategic Summary

Cision and Klaviyo AI both serve the outreach & crm space, but they target different segments of the market and solve fundamentally different problems.

Cision: Manage PR workflows and media outreach at enterprise scale — Cision automates journalist discovery and campaign measurement without manual tracking.

Klaviyo AI: Native AI capabilities embedded directly into email workflows, reducing the need for external tools and manual segmentation work.

In our 9-dimension evaluation, Cision scores 76/100 and Klaviyo AI scores 7.8/100. Cision pulls ahead with stronger scores across strategic fit, reliability, and ROI dimensions.

Cision's key advantage: Manage PR workflows and media outreach at enterprise scale — Cision automates journalist discovery a

Klaviyo AI's key advantage: Native integration eliminates context-switching; AI recommendations appear directly in email builder, segmentation interface, and analytics dashboards without external logins or API calls.

Our take on Cision: The enterprise PR stack. More comprehensive than Muck Rack but more complex and expensive.

Choose Cision if your team focuses on enterprise teams, outreach & crm workflows. Choose Klaviyo AI if you prioritize mid-market ecommerce brands with established customer databases, direct-to-consumer (dtc) companies prioritizing email as primary channel.

Watch out: Cision — Newer entry — full review in progress. Klaviyo AI — Requires sufficient historical data to generate meaningful recommendations; brands with fewer than 10,000 customers or less than 6 months of engagemen.

Our Recommendation: Cision

Cision scores 76/100 in our evaluation. The enterprise PR stack. More comprehensive than Muck Rack but more complex and expensive.

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Choose Cision when...

Choose Cision if your team needs enterprise teams or outreach & crm workflows. The enterprise PR stack. More comprehensive than Muck Rack but more complex and expensive.

Choose Klaviyo AI when...

Choose Klaviyo AI if your team needs mid-market ecommerce brands with established customer databases or direct-to-consumer (dtc) companies prioritizing email as primary channel.

Score Breakdown

Strategic Fit
8.2
8.2
Reliability
7.8
8
Compliance
7.5
8.5
Integration
7.2
8.5
Ethical AI
7
7
Scalability
8.5
8.2
Support
7.3
7.5
ROI
7.5
7.5
User Experience
7.2
7.8
Cision logoCision
Klaviyo AIKlaviyo AI logo

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Courses, workshops, frameworks, daily intelligence, and 6 proprietary tools — built for marketing leaders adopting AI.

Trusted by 10,000+ Directors and CMOs.