Tidio
Combine AI chatbots with live chat for customer support — Tidio handles conversations across channels without complex setup or dedicated engineering.
AI Outreach & CRM · Growth ($20-100/month)
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Overview
Tidio is an AI-powered outreach & crm platform that combine AI chatbots with live chat for customer support — Tidio handles conversations across channels without complex setup or dedicated engineering. AI chatbot (Lyro) handles up to 70% of customer queries. Live chat, email, and Messenger integration. Free tier; Starter from $29/mo.
Key differentiator: Combine AI chatbots with live chat for customer support — Tidio handles conversations across channel
Best suited for growth teams. Also strong for outreach & crm workflows. Best for mid-market. Quick deployment, decent AI, and a reasonable price point.
Pricing: Growth ($20-100/month).
Worth noting: Newer entry — full review in progress
Key Strengths
- +Combine AI chatbots with live chat for customer support — Tidio handles conversations across channel
- +Contact enrichment automatically fills in missing firmographic and demographic data, saving hours of manual research per prospect and improving targeting precision.
- +Multi-channel sequence builder orchestrates outreach across email, LinkedIn, and phone from a single workflow, increasing touch points without increasing manual effort.
- +Pipeline analytics provide clear visibility into conversion rates at each stage, identifying exactly where deals stall and which outreach approaches move prospects forward.
- +Personalization at scale uses AI to customize messaging based on prospect data, industry context, and behavioral signals — beyond simple merge fields.
Limitations
- -Newer entry — full review in progress
Best For
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