CloudTalk vs Klaviyo
Last updated: February 2026 · By AI-Ready CMO Editorial Team
Outreach & CRM
Strategic Summary
CloudTalk and Klaviyo both serve outreach & crm needs but target different use cases. CloudTalk focuses on Transform customer calls into actionable intelligence with AI-powered transcript. Klaviyo is better known for Send targeted email campaigns powered by customer behavior data — Klaviyo automa. The right choice depends on your team size, budget, and specific workflow requirements.
Our Recommendation: Klaviyo
Klaviyo wins this comparison with a score of 78/100 vs 7.6/100. Key differentiator: Send targeted email campaigns powered by customer behavior data — Klaviyo automates segmentation and The ecommerce email standard. The AI features are well-integrated and the Shopify connection is seamless.
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Choose CloudTalk when...
Choose CloudTalk if your team needs b2b saas companies with sales teams managing 50+ daily calls, or marketing teams needing to validate messaging effectiveness through call analysis, or customer success organizations focused on retention and upsell conversations. Standout feature: Real-time conversation intelligence with sentiment analysis and objection detection—enables live coaching and post-call insights without manual review overhead. Our take: Great for sales and support teams wanting AI-powered call intelligence.
Choose Klaviyo when...
The ecommerce email standard. The AI features are well-integrated and the Shopify connection is seamless.
Score Breakdown
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Courses, workshops, frameworks, daily intelligence, and 6 proprietary tools — built for marketing leaders adopting AI.
Trusted by 10,000+ Directors and CMOs.