AI-Ready CMO

ChatGPT vs Synthesia

Last updated: February 2026 · By AI-Ready CMO Editorial Team

copywriting

Strategic Summary

Overview

ChatGPT and Synthesia serve fundamentally different marketing needs, though both leverage AI to accelerate content production. ChatGPT is a large language model designed for text generation, ideation, and workflow automation—it excels at producing copy, scripts, and strategic content at scale. Synthesia, by contrast, is a video synthesis platform that transforms text and scripts into AI-generated video content with realistic avatars and voiceovers. For CMOs evaluating these tools, the choice hinges on whether your bottleneck is creating written content or producing video assets.

ChatGPT positions itself as the foundational AI layer for marketing teams. With features like GPT-4, Agent Builder (available via ChatGPT Pro at $200/month), and API access, it enables marketing organizations to automate copywriting, build custom agentic workflows, and reduce dependency on freelance writers or junior copywriters. The tool is particularly powerful for teams managing high-volume content needs—email campaigns, social media, product descriptions, sales enablement materials—where consistency and speed matter more than visual production. ChatGPT's strength lies in its flexibility: it can be integrated into existing workflows, fine-tuned for brand voice, and deployed across multiple channels without requiring specialized video production skills.

Synthesia targets marketing teams whose competitive advantage depends on video content velocity. Rather than writing copy, Synthesia users input scripts or text and receive polished video outputs with AI avatars, multiple languages, and professional voiceovers—eliminating the need for cameras, actors, or video editors. This appeals to organizations producing training videos, product demos, explainer content, or localized campaigns where video is the primary deliverable. Synthesia's ideal buyer is a CMO managing global teams or high-frequency video content needs where traditional video production would be prohibitively slow or expensive.

Our Recommendation: ChatGPT

ChatGPT wins for most marketing organizations because it addresses the foundational bottleneck: generating strategic, on-brand copy at scale. While Synthesia excels at video production, most marketing workflows still begin with written content—emails, landing pages, social posts, scripts—where ChatGPT's flexibility and integration capabilities provide immediate ROI. Synthesia is the better choice only when video is your primary content format and production speed is your critical constraint.

Get the Full AI Marketing Learning Path

Courses, workshops, frameworks, daily intelligence, and 6 proprietary tools — built for marketing leaders adopting AI.

Trusted by 10,000+ Directors and CMOs.

Choose ChatGPT when...

Choose ChatGPT if your team is managing high-volume copywriting needs, building sales enablement materials, or automating customer communications. It's ideal for mid-market and enterprise organizations where marketing operations teams can integrate ChatGPT into existing workflows (via API, Zapier, or custom agents) to reduce freelance writing costs and accelerate campaign velocity. ChatGPT's Agent Builder is particularly valuable for teams building internal tools—sales support agents, customer research assistants, or content approval workflows—that would otherwise require significant engineering investment.

Choose Synthesia when...

Choose Synthesia if your primary content output is video and your team lacks in-house video production capabilities. It's ideal for organizations producing training content, product demos, or localized campaigns across multiple languages where video turnaround time is a competitive advantage. Synthesia is also the better choice for distributed teams or companies where hiring video editors or coordinating production schedules creates bottlenecks.

Score Breakdown

Strategic Fit
8.5
8.5
Reliability
8.5
8
Compliance
7.5
7.5
Integration
8.5
7.5
Ethical AI
7
6.5
Scalability
8.5
8.5
Support
7.5
7.5
ROI
8.5
8
User Experience
8.5
8
ChatGPT logoChatGPT
SynthesiaSynthesia logo

Related Comparisons

Related Reading

Get the Full AI Marketing Learning Path

Courses, workshops, frameworks, daily intelligence, and 6 proprietary tools — built for marketing leaders adopting AI.

Trusted by 10,000+ Directors and CMOs.